Dispensary Manager


The Dispensary Manager is responsible for the financial performance, safety, security, human resources and sales for our Sky brand dispensaries. The Dispensary Manager leads by example to provide seamless customer service to our patients and employees. He/she will ensure that we provide consistent and compliant practices that are aligned with AZDHS and Sky policy. This person will lead, guide and direct a team of passionate people to meet or exceed sales goals, provide superior customer service and ensure the dispensary has the correct inventory on-hand. Additional duties include being responsible for opening and closing the dispensaries, training new employees, developing talent and assisting all Sky divisions with various projects. Responsibilities includes: - Leading the dispensary team by example which includes providing excellent patient care, superior time management and supporting our team environment by being open to performing all duties within the dispensary during all open hours - Manage the schedule for the team, provide consistent performance coaching and manage the sales, human resources and operations for the team - Responsible for the financial performance of the location including managing profit and loss statement, cost of goods and inventory and staffing - Assisting with directing other team members including training new employees, and providing superior knowledge on medicine, products and devices - Providing superior customer service to our patients - Understanding the medicinal benefits of our cannabis products and effectively communicating those benefits to patients - Properly documenting information into the BioTrack and AZDHS system to ensure proper compliance and teach others on how to remain compliant - Lead the cash handling and daily reconciliation process for the location - Contributing to a small close-knit sales and service team including working together to provide excellent patient care - Ensuring a safe environment for our staff and patients by following all safety and security protocols - Ability to work during the dispensaries’ open hours including nights and weekends Education, Experience and Skills Required: - Previous experience working in a Sky Dispensary or 3 years leading a team in a medical marijuana dispensary or retail environment - Must be 21 years of age to work in a medical marijuana dispensary - Previous experience leading a retail sales environment - Proven ability to provide a high level of customer service to patients - Experience in working with a point of sale (POS) system - Ability to meet high volume targets while still providing quality patient care - Willingness to work, learn and appreciate the complexities of the cannabis industry - Computer literacy with experience working with both internal and external web-based systems - Bachelor’s degree or higher (preferred) - Must be able to obtain an Arizona Dispensary Agent card from the Arizona Department of Health Job Type: Full-time Experience: Retail Management: 4 years (Required) Education: Bachelor's (Required)

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10827 S 51ST ST
Phoenix, Arizona 85044
United States